Shipping Policy
Shipping Policy
Thank you for shopping at [Store Name]. Please review our shipping policy below for details on order processing, shipping times, and delivery.
1. Order Processing Time
Orders are typically processed within 1 to 3 business days after payment is confirmed. Orders are not processed on weekends or public holidays.
During peak seasons, holidays, or promotional periods, processing times may be slightly extended.
2. Shipping Time
Estimated delivery times vary depending on the destination and shipping method selected at checkout.
Typical delivery times:
- Domestic orders: 3 to 7 business days
- International orders: 7 to 15 business days
Please note that these are estimated delivery times and are not guaranteed.
3. Shipping Costs
Shipping charges are calculated at checkout based on your location, selected shipping method, and order value.
Any applicable customs duties, taxes, or import fees for international orders are the responsibility of the customer unless otherwise stated.
4. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.
5. Delays
We are not responsible for delays caused by shipping carriers, customs clearance, severe weather, incorrect shipping information, or other factors beyond our control.
6. Incorrect Address
Please make sure your shipping address is accurate before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible at 710503469@qq.com. We will do our best to help, but we cannot guarantee changes once the order has been processed.
7. Lost or Stolen Packages
If your package is marked as delivered but you have not received it, please first check with household members, neighbors, and your local carrier.
If you still cannot locate your package, please contact us at 710503469@qq.com, and we will do our best to assist you. However, [Store Name] is not responsible for packages lost or stolen after confirmed delivery.